USD

Refund policy

THNKWELL Return Policy

All sales are final unless an item arrives defective or damaged.
Customer must contact us via email, within 7 days of delivery with photos and a short description of the issue. Email: alexandra@thnkwell.com
Replacement items are not guaranteed and depend on current inventory.
If a replacement is not available at the time of request, a full refund will be issued back to the original payment method.
Stolen or lost packages are not the responsibility of THNKWELL. Once an item is handed off to the delivery carrier, we release all responsibility for delays, theft, or loss outside of our control. Customers are encouraged to monitor tracking closely and contact the carrier directly if issues arise.

WHAT

Five ⭐️⭐️⭐️⭐️⭐️ for sure. This hoodie fits great, is breathable, soft fabric and fantastic for any circumstance. Love the message and the creator, 10/10 would purchase again and again.

THEY

First and foremost, I freakin love this hoodie! When I saw some of the other merch coming out I was like I gotta get something. The design, quality, and the feel of it is amazing! Not to mention the great marketing and the community Alex brings from it. 

SAY

First of all, the marketing was phenomenal, the video was insanely satisfying, I had to watch it 30 times!!!! Quality of the hoodie is absolutely insane as well! I love the material used , it is so cozy and has a little bit of weight to it which makes it perfect when I’m feeling a little anxious! 100/10 on the whole experience 🩷 